Matched what I expected, overall good
Honestly, when I first looked into WFHI’s software and training, I expected a somewhat straightforward setup. What I got pretty much matched those expectations. The sign-up and invoicing process was smooth enough, and the priority assistance was handy when I had questions. The database feature integrated well with my work system, which was a relief. However, I found the dialer to be a little less intuitive than I hoped; that part took some getting used to. Still, it wasn’t a dealbreaker by any means. The automatic updates worked quietly in the background, which was nice since they didn’t interrupt my workflow. Looking back, I’m pleasantly surprised that the onboarding process was logically structured — it did feel like each step led naturally to the next. All this said, I feel like if they iron out the dialer usability, it could be even better.