Matched my expectations but not perfect, just like I'd tell a friend
Before signing up, I had a pretty clear idea of what to expect from the software and training, and most of it lined up well with reality. The sign-up process and invoicing were straightforward and hassle-free, which I appreciated — no confusion there. However, the onboarding flow was sometimes a bit scattered, and I found myself going back and forth between training modules to understand certain features like database management and the dialer. While the calling tools worked fine generally, I did notice some delays during high usage periods which was a bit frustrating. Telephonic support was decent but not always immediately available, so waiting times sometimes lengthened the process. Overall, I'd say the product met my expectations in general terms, but there were small quirks and speed issues here and there that kept it from being perfect. If you ask me, I'd say it’s a practical tool but not flawless.