Matched expectations, simple verdict
Before buying the WFHI software and training, I had some ideas about what it would offer and how the onboarding might feel. When I started using it, most features matched what I expected. The calling tools worked as planned, and the software access aligned with what I had read about. At times, I was unsure about some database functions, but overall, it seems to do what was promised. The auto-updates also happened without causing major issues. So, my plain verdict is that the product met my expectations well, neither exceeding nor falling short dramatically, but enough to keep me comfortable.