matched expectations but updates were a bit much
I was fairly sure about what to expect from the software before signing up and for the most part, it delivered. The calling tools and dialer worked pretty much as described, and the database feature integrated well with my workflow. Onboarding and training were smooth and provided all the basics I needed without too many surprises. However, what I didn't expect was how frequent the automatic updates would be. They occasionally introduced changes that required me to adjust my settings or ask support for clarifications, which was a bit inconvenient. The sign-up and payment were easy to navigate, nothing complicated there, and invoicing came on time which was nice. Overall, it was a positive experience though a less frequent update schedule might improve usability. So the good is seamless tools and organized data management, the not-so-good is the update frequency which sometimes disrupted my workflow a little.