Matched expectations but took effort to get there
I had somewhat modest expectations going into the sign-up and training process, assuming it would be straightforward but not necessarily flawless. The actual experience roughly matched what I anticipated over time. The software itself runs smoothly day-to-day, and the calling features integrate well with my workflow. What stands out is that getting through onboarding and completely setting up the database required a notable amount of effort and patience on my part. The payment and invoicing processes were clear but involved multiple steps and waiting periods that added to the overall duration before I felt fully operational. Support was available but not immediately fast all the time, so some back and forth was necessary to resolve issues. Once I was fully up to speed, the automatic software updates worked quietly in the background without interfering with calls or database operation. So although it took a bit of work, the experience ended up broadly in line with what I expected from the start.