Matched expectations and then some
Before signing up for WFHI's services, I thought it would be just another basic software and training package, with standard invoicing and payment steps to follow. Well, that was quite accurate, but what pleasantly surprised me was how smooth the onboarding flow turned out to be compared to what I expected. The dialer worked seamlessly from day one, and the database feature integrated naturally into my workflow, which I wasn’t fully confident about in advance. Even the automatic software updates never disrupted anything, unlike I feared. So overall, the experience lined up well with my expectations, maybe even exceeding a bit on the ease side, which made the entire process a lot less stressful than I anticipated.