3 out of 53 of 5Verified purchaseSupport and communication
Maqbool support par thodi confusion thi
Pehle jo software use kar rahi thi uske mukable mein WFHI ka support thoda mix experience diya. Kabhi calls jaldi pick hui, kabhi delay hua aur response mein consistency nahin thi. Training sessions samajhne mein easy the, lekin jab database se linked queries aayi, tab wait karna pada. Support agents generally polite the, par kai baar bar bar apna issue dusre ko explain karna padta tha, jo frustrating tha. Iske alawa jo automatic updates hain, unse kaafi fayda hua, system smooth chala. Overall, pehle se behtar to hai, par thoda aur improvement chahiye proper communication flow ke liye jisse vyavahar aur tezi se ho sake.