Managed well but had to figure a lot on my own
The sales and pre-purchase information gave me a decent starting point to decide whether to invest in this software and training service. However, I quickly realized that much of the detailed setup and customization I wanted for my remote workflows had to be worked out by myself. There was some guidance, but it didn’t cover certain specifics regarding how the dialer and database features would fit with my particular needs. Because of this, I spent quite some time experimenting and adjusting configurations after purchase to make it all align. Even so, the overall outcome was positive because once I managed to set things properly, the automatic updates and support helped maintain smooth operations. The invoicing and payment process was straightforward and hassle-free too. So, while it wasn’t a fully guided path upfront, I was able to eventually get the software working well enough for my requirements with some effort.