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WFHI review

Managed to get what I needed in the end

4 out of 54 of 5Verified customerSupport and communication

Managed to get what I needed in the end

It wasn’t immediately obvious where to find some features or help resources within the software, but after a little searching and a call to support, I managed to get what I needed. For instance, locating the section for database management took some trial and error, though the support agent helped me pinpoint it during a call. After that, setting up the dialer and understanding the automatic updates became more straightforward. Signs up and payments also went smoothly once I figured out the right pages. There were times when the interfaces felt a bit unintuitive, which made me spend extra time exploring. Still, the main outcome is that the software does enable the functions advertised, even if the path there isn’t always crystal clear on my first try. The support telephonic backup was handy in bridging those gaps.

Sunil MahajanRajasthan, IndiaExperience: Published:
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Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

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