Managed to get through but wished support was clearer
I had to figure out most of the features on my own because the telephonic support wasn’t as proactive as I hoped. While I appreciate that the software has some useful tools, I found myself spending quite a bit of time reading through manuals and forums to understand how best to use them. The updates come automatically, which is fine, but they didn’t really help me learn much either. After a few frustrating calls where answers were vague, I just settled on figuring things out myself. On the positive side, once I had things set up the dialer worked decently and the database feature was okay for storing contacts. But overall, the support communication side didn’t smooth the learning curve, which would have been helpful. So, while I’m somewhat satisfied with the end setup, the journey there was more challenging than expected.