Managed fine but not for those wanting complete hand-holding
Going into purchasing the WFHI software and training, I thought I would get more step-by-step sales support, but in reality, I had to work through quite a bit myself. While the sign-up flow was adequately clear and the invoices arrived without issues, much of the product’s details and features I explored on my own rather than being clearly explained ahead of time. This suited me since I’m fairly comfortable with technology and confident in navigating new software, but I can see how someone who wants full guidance from the start might find this less ideal. The automatic updates were mostly hassle-free but did require my usual attention to check if any new procedures or commands changed. Telephonic support was available but I didn’t use it frequently since I mostly figured things out through the training resources. In short, this service is probably best for those willing to put in some work themselves rather than expecting fully guided onboarding or sales assistance every step of the way.