Maine socha tha zyada helpful hoga jab galti hoti toh
Software ko use karte waqt mujhe laga tha ki jab koi problem ya error aayega toh automatically ya support se zyada tezi se help mil jayegi. Lekin jab kuch technical glitches aaye, toh wo situation uss hisaab se handle nahi hui jaise maine expect kiya tha. Pehle mujhe laga tha ki database feature ya dialer agar freeze hoga ya call drop hoga, toh software khud hi recover karke kaam kar lega ya kam se kam turant support milega. Par reset karne ke liye mujhe khud kaafi steps lene pade aur telephonic support jo tha, wo thoda late response deta tha kabhi kabhi. Yeh thoda frustrating tha par shayad main software ke complexities ko underestimate kar raha tha. Mujhe laga ki agar ongoing automatic updates hote rahenge toh problems kam hongi, aur wo sach mein thode bahut improve bhi karte rahe. Training aur onboarding jo mili thi, woh shuru mein clear thi par jab galtiyaan aayi toh usmein detail kam thi uska intezam karne ke liye. Ab sochta hoon ki expectations ko thoda realistic rakhna chahiye. Payment or sign-up process theek tha, usme koi dikkat nahi aayi thi.