Maine socha tha zyada clear hoga, par thoda confused raha
Woh jo sales team thi, they were polite and they explained basic features well. Mujhe laga main confident honga software lena start karne mein kyunki unhone achhi tarah se onboarding and payment process samjhaya. Lekin jab main software use kar raha tha, toh kuch cheezein expected ke mutabik nahi thi — jaise database ko set karna thoda tricky tha, aur dialer ke rules clear nahi the mujhe. Matlab, mujhe laga tha ki jitni clarity milti during sales, utni clarity actual workflow mein nahi mili. Support team se baat karke maine kuch doubts clear kiye, lekin har baar unka response time complicated lagta tha. So, overall, mujhe lag raha hai ki maine jo expectations banai thi purchase ke waqt, woh thodi mismatch hui. Confidence toh tha, par thoda hesitation bhi tha ki software easily mera kaam karega ya nahi. Training material thoda acha hota toh shayad better samajh aata. First week main kaafi socha ki maine sahi decision liya ya nahi. Lekin haan, main abhi bhi dekh raha hoon ki progress kaisa hota hai with continuously trying features.