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WFHI review

Maine socha tha support jyada clear hoga, par kuch confusion rahi

2 out of 52 of 5Unverified experienceSupport and communication

Maine socha tha support jyada clear hoga, par kuch confusion rahi

Mujhe laga tha ki jab main training ke liye sign-up karunga, toh support team se clear aur jaldi communication milegi. Lekin mere experience mein, jab main dialer tools setup kar raha tha, toh response thode late aate the, jo expected nahi tha. Phone pe support mila, par kabhi kabhi lagta tha ki voice clear nahi thi ya jo solution diya gaya vo hindi aur english dono mein thoda unclear tha. Database ke use mein thoda help mila tha, par overall mujhe laga ki jis tarah ka seamless onboarding process expect kiya tha vo nahi mila. Automated updates kabhi kabhi toh system slow kar dete the, jo mujhe thoda bothersome laga. Mujhe nahi pata ki kya ye normal hai, lekin jo maine pehle socha tha, wo thoda mismatch tha mere actual experience se. Shayad mujhe thoda aur patience rakhna chahiye tha, lekin mujhe support se ekdum perfect help ki thodi kami mehsoos hui.

Sankalp PaiGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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