Maine socha tha simple hoga, par nahi tha
Yaar, sach bataun toh mujhe laga tha ki support system mein mujhko jaldi se help mil jayegi jab main software use karne lagi thi. Lekin reality thodi alag thi. Main sign-up ke baad training ke liye ready thi, par mujhe pata hi nahi chala ki kis section mein kya karna hai. Kabhi kabhi jo automatic updates aate the, wo mujhe confuse kar dete the — mujhe samajh nahi aata tha ki naye features add hue hai ya purane wale khatam ho gaye. Main ne support ka number dhunda to zyada detailed guidance mile, par contact karna mushkil tha aur jab baat hui toh time lag gaya response mein. Jo dialer aur database feature hai, wo mere liye zyada helpful nahi bana kyunki mujhe laga ki zyada basics nahi explain kiye gaye hain. Payment process bhi thoda confusing tha invoice samajhne mein. Bas main yehi chahti thi ki thoda simple aur samajhne mein aasaan ho, par yeh thoda complicated lag gaya mujhe.