Maine socha tha quick response milega, par delays rahe
Main expect kar raha tha ki jab support ko phone karunga toh turant baat ho jayegi, par actual mein response time bahut zyada tha. Pehli baar jab problem samjhai toh lagbhag ek ghanta wait karna pada jiski mujhe bilkul umeed nahi thi. Dusri baar jab follow-up kiya, toh bhi delay hua aur explanation utna clear nahi tha jitna hona chahiye tha. Maine kai baar online instructions bhi try kiya par wo meri specific problem ko solve nahi kar paaye. Mai comparison mein baaki software users se janta hoon jo apna support engine kaafi quick rakhte hain, isliye yeh anubhav mujhe kaafi frustrating laga. Training aur onboarding to theek thi lekin jab software chalate waqt jab bhi issue aayi, toh leather se support honi chahiye hoti thi, par wo nahi mili. Is wajah se main kaafi disappointed ho gaya aur shayad agle time alag platform try karunga.