maine socha tha ki yeh service banegi meri life easy, par nahi bani
Maine pehle bhi kuch other softwares try kiye the aur support kuch behtar lagta tha waha. Par yahaan mujhe laga ki jab bhi contact karna tha toh ya toh line busy thi ya phir wait karwati thi support team. Baar baar same baat repeat karni padti thi, jo irritating tha. Onbaording bhi mujhe lagta hai ki unnecessarily complicated tha, karne mein time zyada laga. Automatic updates bhi kabhi kabhi mere kaam ko pause kar dete the bina kisi warning ke. Support ke liye calling tools kam nahi kar rahe the jaise expect karti thi main. Customer service wale professional lage par help karne mein wo enthusiasm ya clarity jo chahiye hoti hai, woh missing thi. Mujhe laga ki yeh product meri zaroorat ke liye fit nahi hai. Mujhe laga tha experience zyada smooth hoga, par reality kabhi kabhi frustrating thi.