Maine socha tha ki payment ek baar hoga, par baar baar billing hoti rahi
Mujhe laga tha ki sign-up ke baad payment process simple aur one-time hoga, par actual mein mujhe lag raha tha ki baar baar billing ho rahi hai. Jo initial setup tha, wo toh thik tha, invoice bhi clear thi aur sign-up process bhi smoothly complete hui thi. Lekin baad ke jo charges aaye, unke baare mein clear information nahi mili, aur mujhe samajh nahi aaya ki ye charges ongoing hain ya sirf ek baar ke liye. Is wajah se main thoda confused aur frustrated thi kyunki main expect kar rahi thi ki yeh payment ek baar ki rahegi aur fir subscription ya koi extra charge nahi aayega. Support se baat ki toh kuch samjhaaya gaya, par fir bhi lagta tha ki billing ko thoda transparent banaya ja sakta hai. Agar mujhe ye pata hota toh main shayad alag decision leti, abhi mera overall experience payment ke mamle mein satisfactory nahi tha.