3 out of 53 of 5Verified customerSupport and communication
Maine socha support zyada madad karega, par mixed raha experience
Support team ki baat karun toh main surprised hui ki kabhi-kabhi woh kaafi helpful rahe, jaise payment aur invoicing mein jo confusion thi usme clarity diye. Lekin dialer ke technical issues pe mujhe lag raha tha ki main khud struggle kar rahi hoon without proper guidance. Thoda sa wait bhi karna padta tha jab main help ke liye call karti, jo thoda frustration laata tha. Training sessions acchi thi lekin unka content kabhi-kabhi mujhe clear nahi lagta tha. Overall confidence akhir mein thoda mixed raha, kyunki jab jab problem aayi toh mujhe pata nahi tha ki solution kitna effective milega. Report karna aur solutions samajhna dono hi baatein thoda time lene wali thi, expectations itni high thi jitna support kar paya uske mukable.