Maine jyada expect kiya tha, support utna strong nahi tha
Training aur onboarding experience thoda disappointing raha. Maine socha tha ki jab main software start karungi toh help easily milegi, par mujhe baar-baar support team ko call karna pada. Unhone basic cheezein batai par mujhe lagta hai agli baar mujhe phir se help chahiye hogi, specially jab koi naye features aayein. Database aur calling tools ko samajhne mein mujhe kaafi der lagi aur automatic updates ne bhi kuch confusing changes laaye. Training sessions thode superficial lag rahe the, jisse aage chalke main confident feel nahi karti. Software accha hai par mujhe laga support system strong hona chahiye tha, jo mujhe better guide karta. Mujhe lagta hai ki main apne aap me zyada kaam karti rahungi, jo thoda tiring hai.