Maine experience kuch aise bataya apne dost ko
Jab main pehle contact kiya WFHI se, toh unka sales process clear tha lekin full detailed nahi, matlab basics toh samajh aa gaye, par kuch specific features ke bare mein mujhe khud bhi padhna pada. Sign-up se lekar invoicing tak smooth tha, payment process mein koi confusion nahi thi. Call center aur database ke features ke baare mein thoda aur detail milni chahiye thi before purchase, jisse main confidently decision le sakti thi. Training modules okay the, lekin thoda repetitive lage kuch jagah par. Telephonic support helpful tha jab main unse contact karti thi, par kabhi kabhi busy milte the, toh wo frustrating tha. Next time agar mujhe software update karna pada ya koi nayi service leni hai, toh main shayad pehle khud se thoda aur research karungi, phir hi call karungi unse specific queries ke liye. Matlab overall acha experience raha, par pura guidance toh nahi mili. Dost ko bolne wali hoon ki agar wo independently seekhna chahta hai toh fit baith sakta hai, par agar har step pe help chahiye toh thoda patience rakhna padega.