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Maine expect kiya tha thoda jaldi support milega, par baad me laga thik tha

4 out of 54 of 5Unverified experienceSupport and communication

Maine expect kiya tha thoda jaldi support milega, par baad me laga thik tha

Mujhe jab software me ek baar thoda glitch hua toh mujhe laga ki support ko contact karna padega aur shayad delay bhi ho. Initially, main thoda impatient tha kyunki expected tha ki turant telephonic assistance milegi. Lekin sochta hoon ab ki woh experience kaafi valuable tha. Support team ne patiently meri baate suni aur thorough check kiya, jo immediate solution nahi thi but careful follow-up karne se problem solve ho gayi. Jo communication flow tha vo consistent tha aur mujhe har update deta raha. Ye process thoda slow laga tha par last me software ne jo updated version automatic download kiya, usse problem kata gayi. Ab lagta hai ki software aur support ke beech me balance bana hua hai jahan immediate solution na mile to bhi long term me clients ki madad ki ja rahi hai. Call quality aur dialer functionality kaafi achhi thi throughout wo waqt, jo frustration ko kam karta raha. Overall, expectations thodi alag thi par mile jo mila, woh usable aur reliable tha.

Mukesh DeodharDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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