4 out of 54 of 5Verified customerTraining and onboarding
Maine expect kiya tha smooth onboarding, par kuch glitches aaye
Main soch rahi thi onboarding process bilkul smooth hoga, jaise training chalti hai woh bataya gaya tha, par actually during setup, kuch jagah technical glitches ne problem create kiya. Dialer ke kuch features initial week me sahi se kaam nahi kiye, jo mujhe thoda frustrate kar gaya tha. Lekin support ne achha kaam kiya; unhone mujhe jaldi solution diya, aur training ke sath milke mein samajh paayi ki workflow manage kaise karna hai. Mujhe lagta hai agar thoda aur proactive guidance milti in problem spots par, toh experience aur better hota. Overall transition mujhe theek laga, par main expect karti thi ki sab smoothly aur bina interruption ke ho jana chahiye tha.