Maine expect kiya tha ki onboarding zyada smooth hoga, par order samajh nahi aaya
Jab main training aur onboarding ka process dekhti hoon, toh mujhe lagta tha ki steps logically arranged honge taaki koi confusion na ho. Lekin jab main WFHI ke software ke sath start karne lagi toh step-by-step jo guidance mili, woh thoda scattered aur unsystematic thi. Pehle mujhe lagta tha billing aur sign-up process pegged hoga training ke baad, lekin mujhe payment aur invoice processing ke instructions training ke dauran aur later dono paar mile, jisse confusion hoti rahi ki exact order kya follow karna hai. Training sessions episode-wise the, par logical flow mein sequence thoda missed tha jisse mujhe lagta hai ki unko phir se structure karna chahiye. Calling dialer aur database ke features bhi thoda alag tareeke se samjhaaye gaye, jo mujhe sahi lag raha tha initially, par jab use karna start kiya toh lagta tha kuch basics overlook kar diye. Support team ka telephonic assistance warm tha par expected tarah neat guidance nahi mila. Invoicing aur sign-up process theek tha, jo kam se kam expected tha. Overall, main chahungi ki onboarding ka sequence thoda clearer ho taaki naye users ko dikkat na ho.