Maine expect kiya tha easy navigation, lekin mila zyada usoolon mein uljhna
Jab main WFHI ke training aur onboarding ko dekh rahi thi, toh mera assumption tha ki main easily apne required resources tak pahunch jaungi. Lekin mujhe laga ki unka portal thoda complex hai aur main jo chahungi woh turant nahi mila. Training ke modules ka order bhi kabhi kabhi confusing laga, jisse mujhe baar-baar search karna pada ki kis step par kya karna hai. Sign-up aur payment ka process thoda clear tha, lekin fir bhi maine socha tha ki onboarding ke dauran mujhe zyada structured help milegi. Database aur calling tool ka use karna mere liye thoda challenging tha, kyunki guide itna simple nahi tha jitna maine imagine kiya tha. Automatic updates kabhi kabhi takleef deti thi, jiski wajah se mujhe telephonic support ka sahara lena pada, par wahan bhi help thodi slow thi. Mujhe lagta hai ki ek organised system hona chahiye jisme har cheez step-wise aur easily accessible ho. Mujhe laga ki ye process mere liye unnecessarily complicated ho gaya, jo disappointment thi, specially jab maine expect kiya tha ki training aur onboarding seamless hogi. Par itna toh main maanungi ki payment aur invoicing ka system kam se kam clear tha aur yeh positive point raha overall experience ke liye.