Maine expect kiya tha aur mila kuch alag
Maine socha tha ki WFHI ka support mere working hours ke mutabik rahega, lekin mera experience thoda alag raha. Jab main training ke liye contact karti thi, toh aksar mujhe lagta tha ki timing bilkul mere routine ke hisab se nahi hai. Support team se baat karne ke liye jab bhi try kiya, toh unke available hone ke hours mere kaam ke daayre se match nahi karte the. Dialer aur calling tools se related questions the, unka jawab lene mein delay hota tha kyunki support log shift mein nahi hote the jab mujhe zarurat hoti thi. Automatic updates bhi kabhi kabhi aise samay par aaye jab main active nahi thi, iska effect mera workflow disrupt karta tha. Sign-up aur payment ke process mein toh sab theek laga, lekin jab baat aayi telephonic support ki, toh us wajah se frustration badh gai. Database feature mujhe samajh aaya tha par jab bhi help mangi, support staff mere hours mein available nahi tha. Mujhe laga ki yeh system meri working hours ko dhyan mein nahi rakhta, isiliye main support ko poori tarah rely nahi kar pa rahi thi. Overall, mujhe lagta hai ki thoda flexible timing aur better coordination hona chahiye tha, tabhi main shayad behtar laga pati.