Main surprise thi ki unhone mera call nahi uthaya
Maine training start kar li thi WFHI ke software ke liye aur jab mujhe thoda confusion hua toh maine telephonic support call kiya. Par mujhe bohot hairani hui jab unhone meri call nahi uthayi. Maine baar baar call kiya par response bilkul bhi nahi mila. Training modules complex nahin the, par jab mujhe koi specific question tha toh kisi ne jawab nahin diya, jo ki frustrating tha. Onboarding ke process mein jyada time lag raha tha aur jab mai help lene ke liye contact karti thi toh koi support available nahi tha. Invoice ya payment process samajhne mein bhi koi madad nahi mili aur documents bhi bas automatic update ke baad mujhe mil gaye bina explanation ke. Main samajhti thi ki log support karenge lekin yeh response kaafi disappointing tha. Koi clear guidance nahi mila jo mujhe issue solve karne mein madad kare. Overall, main soch rahi thi ki support team thodi zyada responsive hogi, par mujhe lagta hai ki mujhe aur alternatives dhoondhne padenge, kyunki mujhe lagta hai yeh software meri current needs ke liye supportive nahi hai.