Main struggle kar rahi thi, par end mein kuch bana hi nahi
Jab maine software kharidne ka decide kiya, toh laga tha ki sab kuch aasaan hoga, par asli mein sab kuch mujhe khud hi samajhna pada. Sales team se mujhe koi clear guidance nahi mili, matlab jo main expect kar rahi thi ki mujhe step-by-step sooch ke samjhaya jayega, wo nahi hua. Mujhe khud onboarding ka process complete karna pada, aur training ke sessions bhi poore visible nahi the jisse kisi bhi tarah madad mile. Dialer tools aur database feature ke baare mein bhi clarity kam thi, toh main unhe effectively use nahi kar pai. Payment aur invoice ke process thode complicated lag rahe the, bina kisi proper explanation ke. Support team ko call karne ka try kiya, par kabhi kabhi response slow tha toh frustration badhi. Thoda patience rakh ke maine kaafi try kiya, par wo helpful nahi hua jitna expect karti thi. Ab jab kuch mahine ho gaye, toh lagta hai ki maine apni expectations se zyada mehnat ki sirf system samajhne mein. Jo bhi features the, wo basically waste mein lage mere liye kyunki mujhe proper guide nahi kiya gaya. Finally, software use karna mera kaam nahi bana, aur main sochti hoon ki agar pre-purchase mein achhi madad milti, toh better hota.