Main soch rahi thi kuch quick aur helpful milega, par bas disappointment hi mili
Maine WFHI ke software ke baare mein kaafi achi baatein suni thi isliye socha purchase karu. Par sabse pehle jo sales wale hain, unka response mujhe expected se kaafi kam mila. Main chahti thi ki mujhe jaldi se jaldi onboarding process samjha diya jaye aur agar koi confusion ho toh turant clear kar diya jaye. Lekin call karne par ya message bhejne par bahut der tak reply nahi aata tha, ya phir generalized answers dete the, jinse meri problem ka solution nahi mil pata tha. Dusre platforms se compare karun toh wahan initial steps mein proper support aur clarity mil jaati thi jisse mein bina jhanjhat ke apna kaam start kar pati. Yahan sign-up process thoda complicated tha aur invoice details ko samajhne mein bhi time laga kyunki koi clear explanation nahi thi. Dialer aur calling tools thode confusing the, aur training maine start ki thi par wo itni helpful nahi thi jitna maine socha tha. Mujhe lagta hai agar customer support aur pre-purchase engagement thoda better hota toh shayad experience bedaaz hota.