2 out of 52 of 5Verified purchaseSupport and communication
main expectations aur actual support me fark tha
Main sochta tha ki support team easily sab explain karegi aur main bina kisi doubt ke comply karunga. Par jab maine contact kiya toh communication thoda unclear tha, especially jab baat aayi dialer setup ki. Mujhe zyada technical jargons samajhne pade jo mere liye confusing rahe. Ye thoda disappoint karne wala tha kyunki main expect kar raha tha ki basic cheezein friendly language me batai jayengi. Invoicing jaisi processes me bhi mujhe zyada help ki zarurat padi jo smooth hona chahiye tha. Overall mujhe laga ki support apni taraf se great tha par explanation me clarity ki kami thi, jo meri expectations se match nahi karti thi.