1 out of 51 of 5Unverified experienceBilling and payments
Main expect karti thi smooth payments, par mila confusion
Maine socha tha ki billing aur payments ka process seamless hoga, lekin mere daily usage mein kaafi issues aaye. Har din jab payment karne baithti, toh system kabhi invoice generate nahi karta ya payment gateway hang hota. Multiple baar customer service ko call kiya, lekin har baar mujhe apna problem dobara repeat karna padta, jo bahut hi frustrating hai. Kabhi kabhi payment confirmation bhi time par nahi aata, jiski wajah se main apne records maintain karne mein pareshaan hui. Automatic updates bhi aksar billing section mein bugs le aate, jisse mujhe proper invoice samajhna mushkil lagta tha. Mujhe laga tha ki yeh process clear hoga, par din bhar yahi unexpected glitches se main pareshaan reh rahi thi.