Made sense after a bit of digging
Figuring out the WFHI system was easier than I thought, but not without some trial and error. The support team was quite helpful when I reached out, answering questions clearly though occasionally they took a while to connect on calls. What impressed me was how intuitive the database setup turned out to be once I got the hang of it. Signing up and handling invoicing went without a hitch, which made those first steps painless. The calling tools generally worked well, but I noticed the dialer sometimes struggled with dropped calls. Still, knowing I could reach out for priority assistance was reassuring. I would tell a friend the software is solid overall but suggest being patient regarding support wait times. The onboarding was decent though a bit more clarity on certain labels would help. So in summary, it’s effective software, but it’s not perfect yet.