1 out of 51 of 5Unverified experienceTraining and onboarding
Low responsiveness means I wouldn’t try onboarding again
The responsiveness from training and onboarding support was minimal during my use. Messages to the team took days to get a reply, which slowed my progress significantly. Because of this lack of engagement and prompt help, I struggled to get through the setup successfully. The materials available didn’t fully address the issues I experienced, and without timely human support, I found it very frustrating. Given this experience, I wouldn’t attempt onboarding again unless I was sure of quicker support response. The delays made the entire process inefficient and led me to lose trust in the service’s ability to assist. I expected more active communication and clarity during early training and onboarding stages, which was not the case here.