Loved figuring out the dialer setup myself
I really enjoyed the process leading up to purchase, especially because I had to work out most things on my own. The training materials were clear but concise, leaving enough to explore and learn by actually trying the software. The calling tools, particularly the dialer, stood out for me because it felt very intuitive once you get used to the interface. Even though I initially faced some confusion with managing the database, I found that the automatic updates helped fix most bugs quickly. The sign-up and billing were straightforward, but I liked that I didn’t get overwhelmed with too much hand-holding. There were moments when calling the support line helped clarify a few things, but mostly I was able to navigate on my own. Overall, this experience with WFHI was refreshing, and the dialer’s ease of use definitely was the highlight for me. I would probably recommend trying to figure things out yourself first before relying on support.