love the help but wish they matched my clocks
Honestly the support team has been pretty helpful, which I really appreciate since juggling different time slots can be tough. They do respond quite well when you reach out, but sometimes it feels like their working hours don’t fully line up with mine. There were moments when I had to wait a bit because it was outside their active support window, which kinda interrupted my workflow and added some inconvenience. It’s not a huge deal but did catch me off-guard a few times when I was looking for quick answers. Overall, the guidance and communication were solid and friendly, so I’m satisfied in that way, just a little nudge to sync up those support hours better with various customer schedules. Still, I can’t complain too much because they do try their best, and it usually feels like they care about helping me get through issues smoothly.