Longer than I expected, but with some clear benefits
When I signed up for the training and onboarding with WFHI, I thought the steps would be more streamlined and quicker, given my experience with other platforms. The initial instructions seemed logical enough, guiding me through setting up the essentials. However, midway, I found some steps repeated or presented out of what I felt was the most efficient order. For example, the database introduction came before fully understanding the calling tools, which confused me a bit. On the plus side, the platform did offer helpful videos which made catching up easier. Also, the automatic updates during the onboarding didn't disrupt my progress, and the invoicing notifications were clear and straightforward. While I appreciated the telephonic support during the early days, there were moments I had to wait longer than expected to get through. Overall, the process took more time than what I anticipated, but I felt it balanced out with the educational content and accessibility of assistance that was provided along the way.