Long wait to get the basics right
The training itself was somewhat underwhelming because it took much longer than I hoped to actually get started. I expected to be familiar with the system in a day or two, but there was a notable lag before I could feel comfortable using the calling tools and accessing the database effectively. The onboarding felt slow, and many steps seemed repetitive without adding value. However, I will say that some of the automatic updates did improve the software over time, which was positive. What stood out a bit was the clear invoicing process - at least that was straightforward without additional fuss. Still, much of the initial setup felt drawn out and less intuitive than it should be, making the overall experience somewhat frustrating. With some improvements in training speed and onboarding clarity, usability could really increase, but as it stands, it wasn't quite the smooth start I was hoping for.