2 out of 52 of 5Verified purchaseSales and pre-purchase
Long wait disappointed me
I expected to get answers quickly when things went wrong during pre-purchase inquiries, but the delay was longer than I anticipated. Normally, service teams respond within a few hours or a day, but here it took multiple days to get a meaningful response. This wait hindered my ability to decide promptly and contrasted sharply with my previous experiences where issues were resolved swiftly. Despite this, when I finally got through, the support was somewhat helpful. The length of time taken to handle my problems was my main frustration in this whole process, and it certainly affected my overall impression.