Long time taken to complete training without matching expectations
I spent a substantial amount of time trying to complete the training module as the process was lengthy and repetitive. The onboarding steps did not align with what I had been told about the software’s ease of use and quick setup. The dialer and calling tools felt complicated rather than straightforward, requiring additional attempts to understand their operation. Database features also weren’t explained clearly during training, leaving me unsure about how to maximize them. Despite multiple sessions, my expectations about the software matching the training description were unmet. The entire experience was frustrating, especially given the time invested, and I struggled to get the system working as promised.