Long setup time makes me wonder if I'll seek help again next time
The time it took to get everything set up with WFHI’s platform was longer than I expected, especially integrating the database with the dialer tools. I found the onboarding walkthrough helpful at first, but it didn’t cover all the details I needed immediately, so I ended up spending extra hours figuring out some features on my own. The telephonic support helped but sometimes responses came after a gap, which slowed progress. I’m not certain yet if I will go through the setup again without requesting detailed help in future sign-ups. The invoicing and payment processes were easy to handle, but the software access complexity is what made the entire initial phase feel drawn out. That moment when I understood some of the automation features clicked after quite a bit of trial and error, but it left me unsure about doing it all from scratch again. So, I think assistance might be necessary next time to avoid a repeat of this prolonged setup experience.