Long Setup but Ongoing Support Was Worth It
When I first signed up for the WFHI software, I expected the entire setup to be a one-time effort. I assumed that once the initial installation and training were done, the process would smooth out on its own. In reality, while the initial onboarding did take a fair amount of time and some back-and-forth with support, I found that support was readily available and active throughout the first few weeks as I familiarized myself with the dialer and database features. The setup wasn't a quick, one-off task—it required ongoing communication and some tweaks, which I wasn’t fully prepared for. However, the automatic updates and priority assistance I received made managing these adjustments less stressful. Overall, while the initial effort was more than I expected, having regular support and updates ongoing helped me gradually optimize my workflow. So, even though the startup took more effort than I thought it would, the continuous support has been reassuring and useful.