Long onboarding, unsure if worth it
The training took longer than I expected, which was tiring. I had hoped to become confident faster, but each session left me a bit uncertain about some functions, especially the integration aspects. While I did grasp the basics of using the calling tools and dialer eventually, I still wasn’t fully sure how to best use the database feature by the end. The automatic updates seemed to change some parts of the interface briefly after I was already trained on them, making it more confusing. The whole onboarding process stretched over several weeks, and I felt like I had repeated some steps. I left with mixed feelings about how confident I really was with the workflow. It felt slow and a bit inefficient, so I’m weary if next time it would be any smoother. I hope future training batches improve on these aspects.