Long onboarding time, but decent fallback options
The onboarding process for the WFHI training was longer than I initially expected. It took quite some time to cover all the modules and get familiar with the various software components, especially the dialer and database features. When some steps didn't go smoothly due to technical glitches, I appreciated that the support team was reachable and provided adequate guidance, though not instantly in every case. The training materials were thorough, which helped to fill in those gaps. On the downside, the delays and occasional confusion during onboarding did test my patience, making me wonder if a faster setup would be possible in the future. Still, with patience and persistence, I managed to get through and feel more confident using the software now. So, while the initial duration was longer than ideal, the fallback options made the experience manageable overall.