Long onboarding surprise tha, abhi bhi chal raha hai setup
Training aur onboarding ko lekar mera experience kuch zyada smooth nahi tha. Mujhe laga tha ki setup quick hoga, par pata chala ki basic setup complete karne ke baad bhi frequent update aur customization ki zarurat padti hai, jo continuous process jaisa laga. Jo cheezein ek baar ho jaani chahiye thi, wo ek baar se zyada baar repeat karni padi mujhe training sessions mein. Calling tools ko chalana jaise basic kaam bhi initially straightforward nahi tha aur mujhe lagta hai ki software ke interface ko thoda aur user-friendly banaya ja sakta tha. Mera overall impression yeh hai ki onboarding aur training ka process thoda prolonged tha, jisse kabhi kabhi frustration bhi hua, especially jab mujhe baar baar same cheeze samajhni padi. Support team ki taraf se prompt assist jo kabhi mila, wo ek bright point tha, lekin main abhi bhi soch raha hoon ki setup smooth nahi tha jaisa maine expect kiya tha.