Long onboarding not for those in a rush
Reflecting on my experience with the training and onboarding process, I feel it might not be the best fit for people who want quick results. The initial sign-up went fine, but getting fully up to speed took much longer than I expected. The training modules are thorough, which is great, but the pace felt slow, with lots of waiting at various stages. It took time to familiarize myself with the calling tools and database features, especially since some parts needed repeated review. On the plus side, the telephonic support was helpful when I reached out, but still, this didn't speed things up significantly. If someone prefers a rapid onboarding, this might be frustrating. However, for those who are patient and want to learn the system well, it fits because the content is quite comprehensive and detailed. I think the experience is designed so that people with more available time find value, but if you want to get going quickly without much delay, you might want to consider other options.