Long effort, little confidence from support experience
I had to call the support team several times over a couple of weeks but felt frustrated with the entire process. Each time I reached out, I was given instructions that seemed vague or incomplete. The telephonic support often left me wondering if I was missing a step or doing something wrongly. Despite being patient and following every suggestion carefully, I ended up going in circles without a clear resolution. In the end, after many hours on calls and trying different methods, I still did not feel confident that the software and tools were working as intended or that support understood my specific issues well. The steps explained were not always logical or easy to follow, which added to my concern. This experience really drained my energy and made me question whether the service was suitable for someone without constant outside help. It's disappointing since I had high hopes from the start, but by the conclusion, I felt more uncertain about using the platform freely and independently.