Long effort, but explanations left me puzzled
Navigating the sales and pre-purchase process was more taxing than I expected, primarily because clear explanations were lacking at crucial points. For example, when I tried to understand how the invoicing system integrates with the automatic updates, it took several calls and fragmented information to piece things together. The initial promised clarity during the product overview didn’t quite materialize in practice, making me feel uncertain about some features. While the team tried to assist, there was a constant need on my part to ask for more details or to get clarification, which required persistence. At least the sign-up process itself was straightforward once I figured out the system, and some features like the dialer setup were relatively clear. Still, the overall experience demanded more effort than it should have, which was discouraging given the supposed ease of use in promotional materials.