Long effort before getting started was discouraging
Getting started with WFHI took longer than I was prepared for, which was disappointing. The sales and pre-purchase process required multiple steps and communications before I could even finalize the sign-up. The delay in receiving the invoice and completing the payment didn't help either, as it added extra waiting time. Initial setup of the software wasn't immediate; the training material and onboarding required my attention and effort to get right before I could use the calling tools effectively. By the time I managed to begin using the database and dialer features in practice, several days had passed. I wouldn't say the effort was completely unproductive, but it was more time-consuming than I expected from a software service, and it made me reconsider if I wanted to repeat the whole process in the future.