Long delays in billing setup
I had a tough time trying to get the billing and payments process up and running. Initially, the sign-up was okay, but when it came to invoicing, I found things confusing. I wasn't sure about the payment methods and the invoices took longer than expected to generate. The support team tried to help, but the responses were slow and I felt stuck without clear guidance. It took way longer than I anticipated, and honestly, I'm still not fully confident that the payment setup is correct. I am worried about recurring payments and how billing reports will come through. So far, this part has been the most problematic, and has slowed down my overall experience.