Long delay before starting surprised me
When I first decided to invest in the software and training package, I was curious about how quickly I could actually begin using the tools. The sign-up process itself was smooth and fairly prompt, but what surprised me was the unexpected delay in accessing the full software features. From the moment of purchase to the time I could fully operate the dialer and explore the database, it took much longer than I had anticipated. The training sessions eventually helped bridge some understanding gaps, but the initial waiting period was frustrating. I appreciate that the invoicing and payment side was handled without issue, so that part was simple and did its job. However, the onboarding flow dragged on and I kept anticipating the moment I could start working seamlessly. The telephonic support was somewhat helpful but did not speed up the overall timeline. Given my practical goal to integrate this tool into my daily workflow sooner, the extended wait was an unexpected setback. To be fair, once everything was set up, the system performed decently, but the initial time-to-launch surprised me in a way I didn't expect.